How can I contact TaleTwilights?

For any inquiries, please email us at info@taletwilights.com. Our dedicated support team is ready to assist you with any questions about our digital products.

Do you provide worldwide access to your digital products?

Yes, our digital products are available for instant download worldwide.

How are the digital products delivered?

Once you complete your purchase, you'll receive an email with a link to download the product directly. No physical shipping is involved.

Can I change or cancel my digital product order?

Due to the immediate nature of digital downloads, we are unable to change or cancel orders once they are processed. Please review your selection carefully before purchase.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

When will my digital product be available for download?

Your digital product will be available for immediate download after the payment is processed.

What if I have trouble downloading or accessing my product?

If you encounter any issues with downloading or accessing your product, please contact us at info@taletwilights.com for assistance.

Are there any additional fees or taxes?

The prices displayed are final. However, please be aware that you are responsible for any local taxes or fees that may apply in your country.

What is your return policy for digital products?

For detailed information about our refund policy, please check here: https://taletwilights.com/pages/refund-policy

What should I do if my digital product is defective or not as described?

If you find any issues with the quality or content of your digital product, please contact us with your order number and a detailed description of the issue. We'll strive to resolve it promptly.

When will I receive my refund?

For any approved refunds, they will be credited to your original form of payment within 7-10 business days. Please contact your bank or credit card company for further details on when the credit will be posted to your account.