Digital Delivery Policy

Shipping policy: While we do not have a traditional shipping policy because all our products are digital and there is no physical shipping involved, we have established this Digital Delivery Policy to guide the delivery process of our digital content.

Overview at TaleTwilights: We ensure easy access to our digital products. This Digital Delivery Policy outlines the delivery process for our digital content, helping you to quickly begin using your products after purchase.

Immediate Access: Once you complete your purchase, you will receive an email confirmation with a direct download link. Additionally, a download button will be immediately available on the order confirmation page, providing instant access to the materials.

Download Formats and Accessibility: Our digital products are available primarily in PDF format. Our more comprehensive packs are delivered in a ZIP file, containing all necessary components for ease of access and use.

Technical Requirements: To access our digital products, you will need an internet connection and a compatible device such as a computer, tablet, or smartphone.

For PC Users: You can open the ZIP file by right-clicking on the file and selecting 'Extract', which will reveal a folder containing all the components.
For Mobile Users: Many mobile devices allow you to open ZIP files directly without the need for additional applications. If you encounter any issues with accessing your downloads, please contact us.

Usage and Restrictions: The digital products purchased are for personal, non-commercial use only. Distribution, resale, or use of the content for public or commercial purposes without prior written consent from us is strictly prohibited.

Support and Assistance: If you experience any issues with downloading or accessing your digital products, please do not hesitate to reach out to our customer support team at info@taletwilights.com. We are committed to providing clear and simple instructions to ensure all users can effectively use the components of the packs.